Powerpass app activation process
Order your card
In the Powerpass app, fill in your personal data, choose a suitable charging tariff and order your first Powerpass card. See other slides to watch the process step by step.
In the Powerpass app, fill in your personal data, choose a suitable charging tariff and order your first Powerpass card. See other slides to watch the process step by step.
First, you need to select the charging tariff that will suit you the best. You can choose between Charge Free, Simply Charge and Charge Faster tariffs. If you’re not sure which one is the best for you, you can learn more about the tariffs below.
Make sure you have paired your vehicle’s VIN with the Powerpass app in order to unlock special tariff offers and Plug&Charge!
When you are certain which tariff is the best fit for you, you just have to confirm it.
To enable your car to charge with Plug&Charge via your Powerpass tariff, make sure that you keep Plug&Charge enabled and that your VIN is correct.
Just fill in your basic information and this step is done.
If you haven't got your own Powerpass card already, let us know in this step and we will send one to you.
In this step, please add your debit card information and the Powerpass app activation is finished.
Note: Once activated, the tariff can‘t be paused and then reactivated, and you can only redeem the remainder through the app – it cannot be redeemed in cash.
While you are waiting for your RFID card to arrive, you can still charge via the app using your new Powerpass tariff.