Contact Us

Customer Service information

Showrooms and workshops across the UK are now open for a full range of services, except where local restrictions are in place.

Please contact your local ŠKODA retailer via email or phone and we will be delighted to deal with your enquiry. You can also take a tour of our cars via our Virtual Showroom.

If you’d like to see details of your finance agreement you can view and amend your contact details, payment date, vehicle registration as well as request certain documents, a settlement figure, or make a payment for any arrears using your online account.

For other finance-related queries please email customerservices@vwfs.co.uk or call ŠKODA Financial Services 0370 333 4449.

ŠKODA representative supporting a customer on phone.

Got a question?

Our Live Chat team are bona fide ŠKODA experts and always happy to help.
Opening hours: 7 days a week: 08:00-22:00

Call line: Monday - Friday: 08:00-18:00
Saturday: 09:00-17:00

LIVE CHAT

ŠKODA sales representative helping customer in retailer.

Interact with a ŠKODA product host in real time

How would you like for ŠKODA’s latest models to pull up in your living room or office? Virtually speaking. Guided in real time by one of our ŠKODA experts.

TAKE A TOUR