Customer Service information

Showrooms and workshops across the UK are open for a full range of services, except where restrictions are in place.

Please contact your local ŠKODA retailer via email or phone and we will be delighted to deal with your enquiry. You can also take a tour of our cars via our Virtual Showroom.

If you’d like to see details of your finance agreement you can view and amend your contact details, payment date, vehicle registration as well as request certain documents, a settlement figure, or make a payment for any arrears using your online account.

For other finance-related queries please email or call ŠKODA Financial Services 0370 333 4449.

ŠKODA representative supporting a customer on phone.

Got a question?

Our Live Chat team are bona fide ŠKODA experts and always happy to help.
Opening hours: 7 days a week: 08:00-22:00


ŠKODA sales representative helping customer in retailer.

Interact with a ŠKODA product host in real time

How would you like for ŠKODA’s latest models to pull up in your living room or office? Virtually speaking. Guided in real time by one of our ŠKODA experts.

More ways to get in touch

ŠKODA Customer Services

Tel: 03330 037 504

For any general enquiries.

Lines open:

Monday - Friday: 08:30-17:30

ŠKODA Finance Customer Services

Tel: 0370 333 4449

Visit our financial services website here to find out more information and how to contact us during this time.

More information on payment deferrals (also known as ‘holidays’) is available here.

Lines open Monday – Friday: 09:00-17:00

ŠKODA Extended Warranty

Tel: 0333 043 3782

Lines open Monday–Friday: 08:00-17:00

Email us

You can still reach us via email

Get in touch

To enquire about becoming a ŠKODA Authorised Dealer or Authorised Repairer please email us:


Try our frequently asked questions (FAQs) page.