CONTACT US

Our customers, colleagues and communities are at the heart of everything we do. We want to reassure you we’re following government advice, and working responsibly with our retailer network to support our customers, while maintaining the safety of all.

The majority of our retailers are open for service and repair, and at some sites (England only) we're also able to hand over vehicles to customers. Please contact our sales team via email or phone and we will be delighted to deal with your enquiry. Although our showrooms remain closed for now, we are always digitally open. You can also take a tour of our cars via our Virtual Showroom.

If your query is about finance, please visit https://customer.vwfs.co.uk/contact-us.html for advice, or, if you would like to view and manage your finance agreement you can do this online here.

If you’re a key worker, as defined by the government, and need urgent vehicle maintenance please contact our Customer Service Centre on 0114 450 3302.

There’s lots of advice and answers to the most frequently asked questions here and if your question’s not answered you can email us directly here.

Please be assured ŠKODA is continuing to work closely with all our partners and communities, so we can move forward together.

Thank you for your understanding.