Our customers, colleagues and communities are at the heart of everything we do. We want to reassure you we’re following government advice, and working responsibly with our Retailer network to support our customers.
Following changes to lockdown rules, showrooms in England will be open from the 1st June, and across the UK our workshops are open for a range of services. Please contact your local ŠKODA Retailer via email or phone and we will be delighted to deal with your enquiry, and remember we are always digitally open. You can also take a tour of our cars via our Virtual Showroom.
If you’re a key worker, as defined by the government, and are having difficulty contacting your local ŠKODA Retailer for urgent vehicle maintenance please contact our Customer Service Centre on 0114 450 3302.
Please be assured ŠKODA is continuing to work closely with all our partners and communities, so we can move forward together.
Thank you for your understanding.
Our Live Chat team are bona fide ŠKODA experts and always happy to help.
Opening hours: 7 days a week, 8am - 10pm
Call line: Monday - Friday 8:00am - 6:00pm
Saturday 9:00am - 5:00pm
How would you like for ŠKODA’s latest models to pull up in your living room or office? Virtually speaking. Guided in real time by one of our ŠKODA experts.
Tel: 03330 037 504
For any general enquiries.
Monday - Friday - 08:00 - 18:00
Saturday - 09:00 - 17:00
Tel: 0370 333 4449
Visit our financial services website here to find out more information and how to contact us during this time.
Please note our phone lines are extremely busy due to the COVID-19 situation. Please only call if your query is urgent. We appreciate your patience at this time.
More information on payment deferrals (also known as ‘holidays’) is available here.
Lines open Monday – Friday 09:00-17:00
Tel: 0333 043 3782
Lines open Monday – Friday 08:00-17:00
To enquire about becoming a ŠKODA Authorised Dealer or Authorised Repairer please email us: firstname.lastname@example.org
Try our frequently asked questions (FAQs) page.