Got a question?
Try our frequently asked questions (FAQs) page or complete the form below.
For ŠKODA Finance related enquiries, please email us at customerservices@vwfs.co.uk.
Interested in a ŠKODA franchise? If so please email us at standards@skoda.co.uk.
Looking for the details of your local ŠKODA retailer? Try using our Find a retailer form.
How to contact us?
ŠKODA Live Chat Services: 08:00-20:00 (Monday – Sunday)
ŠKODA Customer Services: 03330 037 504.
Lines open Monday – Friday 08:30-17:30
ŠKODA Finance Customer Services: 0370 333 4449.
Lines open Monday – Friday 08:00-20:00/Saturday 09:00-17:00
ŠKODA Car Insurance: 0345 246 9091.
Lines open Monday – Friday 08:00-20:00/Saturday & Bank Holidays 09:00-17:00
ŠKODA Extended Warranty: 0333 043 3782.
Lines open Monday – Friday 08:00-17:00
ŠKODA Ensurance: 0333 043 3782.
Lines open Monday – Friday 08:00-17:00
ŠKODA Gap Insurance: 0330 400 1631.
Lines open Monday – Friday 09:00-17:30
Please note our upcoming bank holiday opening times:
26 August - Closed
If you have any questions regarding the status of your vehicle, please contact your local retailer where you purchased your vehicle from using our Find a retailer form.
If you change your mind in the future you can withdraw your consent at any time, including by using the ‘unsubscribe’ option in the messages you receive.
Here at ŠKODA UK we take your privacy seriously and promise to never sell your personal details to anyone. We’re also committed to keeping your data safe and secure. To find out more information about how we use your data and your data rights you can view the full version of our Privacy Statement here.