• Citigo
      • CITIGO 5 Door
        CITIGO 5 Door from  8,985
        CITIGO 5 door
        • ​Our smart city car​​
        • Big on quality and value for money
        • A generous, flexible interior space
        • boot space251l /959l
        • up to0mpg
        • from0g/km
      • CITIGO 5 Door Monte Carlo
        CITIGO 5 Door Monte Carlo from  11,520
        CITIGO 5 Door Monte Carlo
        • ​​​​​​​​​​​15-inch Auriga black alloy wheels​​​​​​​​​
        • Lowered suspension​​
        • ​​Front and rear spoile​r​​
        • boot space251l /959l
        • up to0mpg
        • from0g/km
  • Fabia
      • FABIA Hatch
        FABIA Hatch from  11,295
        Fabia Hatch
        • ​​​​​The next step in ŠKODA’s design language
        • ​​Outstanding interior space
        • ​​​Become the designer with our Colour Concept
        • boot space330l /1150l
        • up to0mpg
        • from0g/km
      • FABIA Estate
        FABIA Estate from  13,175
        FABIA Estate
        • ​​​​The next step in ŠKODA's design language​
        • Available with a host of ‘Simply Clever’ solutions
        • ​Up to 1,395 litres of boot space​​​
        • boot space530l /1395l
        • up to589mpg
        • from88g/km
      • FABIA Monte Carlo
        FABIA Monte Carlo from  16,100
        FABIA Monte Carlo
        • ​​​​​​​​​​16" Italia black alloy wheels
        • ​LED daytime running lights
        • ​​​Pan​oramic glass roof
        • boot space330l /1150l
        • up to0mpg
        • from0g/km
  • Rapid
      • RAPID
        RAPID from  15,345
        RAPID
        • ​​​​​​​Our new family car​​​​​​​
        • Hatchback body style with fantastic interior space
        • Up to 1490 litres of boot space
        • boot space550l /1490l
        • up to0mpg
        • from0g/km
  • Rapid Spaceback
      • RAPID SPACEBACK
        RAPID SPACEBACK from  14,410
        RAPID Spaceback
        • ​​​Dynamic and fresh design​
        • Spacious passenger leg room and boot
        • ​​Up to 1,380 litres of boot space
        • boot space415l /1380l
        • up to0mpg
        • from0g/km
  • Octavia
      • OCTAVIA Hatch
        OCTAVIA Hatch from  17,195
        OCTAVIA Hatch
        • ​​​​​​​​​​​All-new bold exterior design
        • Now available with enhanced driver assistance systems
        • ​Its spacious, premium interior makes it perfect for families
      • OCTAVIA Estate
        OCTAVIA Estate from  18,395
        OCTAVIA Estate
        • ​​​​​​​​​​The hugely spacious Octavia Estate has never felt more agile​
        • Filled with the latest technology and connectivity
        • ​Available with enhanced driver assistance systems
      • OCTAVIA Scout
        OCTAVIA Scout from  26,685
        OCTAVIA Scout
        • ​​​​​​​​​​​Features a rugged new design
        • ​​Offers practicality and uncompromising performance
        • ​​Available with the latest technology and connectivity​
      • OCTAVIA vRS Hatch
        OCTAVIA vRS Hatch from  25,185
        OCTAVIA vRS Hatch
        • ​​​​​​​​​​​Showcases a dynamic new design
        • ​​The perfect combination of space, pace and power
        • ​​Available with enhanced driver assistance systems​
      • OCTAVIA vRS Estate
        OCTAVIA vRS Estate from  26,385
        OCTAVIA vRS Estate
        • ​​​​​​​​​Showcases a dynamic new design
        • ​​The perfect combination of space, pace and power
        • ​​Available with the latest technology and connectivity​
  • Superb
      • SUPERB Hatch
        SUPERB Hatch from  20,050
        SUPERB Hatch
        • Style and space redefined
        • Our flagship family executive
        • ​​Auto Express 'Best Famil​​y Car' 2015​
        • boot space625l /1760l
        • up to0mpg
        • from0g/km
      • SUPERB Estate
        SUPERB Estate from  21,330
        SUPERB Estate
        • The most spacious and com​​fortable ŠKODA yet
        • Our flagship family executive
        • Auto Express 'Best Family Car' 2015
        • boot space660l /1950l
        • up to0mpg
        • from0g/km
  • All-New Karoq
  • Kodiaq
      • KODIAQ
        KODIAQ from  22,190
        KODIAQ
        • ​​​​Our first car to offer seven seats
        • Design, space, functionality and connectivity​​​ combined
        • Best large SUV - WhatCar? Car of the Year 2017 awards​
      • KODIAQ Scout
        KODIAQ Scout from  32,330
        KODIAQ Scout
        • ​​Features a rugged new design
        • ​Offers practicality and uncompromising performance
        • Available with the latest technology and connectivity​

Motor Industry Code of Practice

Motor Industry Code of Practice for New Cars

The New Car Code of Practice sets out the standards that vehicle manufacturers comply with regarding:

  • New car warranties
  • Availability of replacement parts
  • Advertising
  • Complaint handling

As a subscriber to this Code, ŠKODA UK is fully committed to ensuring we operate to the highest standards of service, offering peace of mind for our customers.

 

Motor Industry Code of Practice for Service and Repair

Our approved retailers and repairers are committed to an open, transparent and fair way of doing business. They have subscribed to the Motor Industry’s Code of Practice for Service & Repair, and committed to:

  • Honest and fair services
  • Open and transparent pricing
  • Completing work as agreed
  • Invoices that match quoted prices
  • Competent and conscientious staff
  • A straightforward, swift complaints procedure

As a subscriber to this Code, ŠKODA UK is fully committed to ensuring we operate to the highest standards of service, offering peace of mind for our customers.

 

How to contact The Motor Ombudsman

If you are unhappy with our service we abide by both the Motor Industry Service and Repair Code of Practice and the Motor Industry New Car Code of Practice, which can be found on The Motor Ombudsman website.

The Motor Ombudsman will offer free impartial information and if appropriate an alternative dispute resolution process in the event that you are not satisfied with the outcome of a concern.

For further information you can visit The Motor Ombudsman website or call their Information Line on 0843 910 9000. Calls are charged at 7p per minute plus your phone operator’s connection charge.