• Citigo
      • CITIGO 3 Door
        CITIGO 3 Door from  8,635
        CITIGO 3 door
        • ​Our smart city car​​​​​​​​​
        • Big on quality and value for money
        • A generous, flexible interior space
        • boot space251l /951l
        • up to0mpg
        • from0g/km
      • CITIGO 3 Door Monte Carlo
        CITIGO 3 Door Monte Carlo from  11,170
        CITIGO 3 Door Monte Carlo
        • 15” Crux black alloy wheels
        • Front fog lights
        • Monte Carlo styling including lowered suspension and interior and exterior features
        • boot space251l /951l
        • up to0mpg
        • from0g/km
      • CITIGO 5 Door
        CITIGO 5 Door from  8,985
        CITIGO 5 door
        • ​Our smart city car​​
        • Big on quality and value for money
        • A generous, flexible interior space
        • boot space251l /959l
        • up to0mpg
        • from0g/km
      • CITIGO 5 Door Monte Carlo
        CITIGO 5 Door Monte Carlo from  11,520
        CITIGO 5 Door Monte Carlo
        • 15” Crux black alloy wheels
        • ​Front fog lights
        • Monte Carlo styling including lowered suspension and interior and exterior features
        • boot space251l /959l
        • up to0mpg
        • from0g/km
  • New FABIA
  • Rapid Spaceback
      • RAPID SPACEBACK
        RAPID SPACEBACK from  14,410
        RAPID Spaceback
        • ​​​Dynamic and fresh design​
        • Spacious passenger leg room and boot
        • ​​Up to 1,381 litres of boot space
        • boot space415l /1381l
        • up to0mpg
        • from0g/km
  • Octavia
      • OCTAVIA
        OCTAVIA from  17,195
        OCTAVIA
        • ​Its spacious, premium interior makes it perfect for families
        • Now available with enhanced driver assistance systems
        • Estate Car of the Year - 2018 Auto Express New Car Awards​
      • OCTAVIA Scout
        OCTAVIA Scout from  26,685
        OCTAVIA Scout
        • 17" Nivalis alloy wheels with anti-theft wheel bolts
        • Off-road mode and additional underbody protection
        • 8.0” Amundsen touchscreen satellite navigation system and integrated Wi-Fi
      • OCTAVIA vRS
        OCTAVIA vRS from  25,185
        OCTAVIA vRS
        • vRS sports styling including front bumper and grille, red brake callipers and rear diffuser
        • 3 spoke multifunction sports steering wheel with controls for radio and telephone (includes paddles if DSG)
        • 8.0” Amundsen touchscreen satellite navigation system and integrated Wi-Fi
  • Superb
      • SUPERB Hatch
        SUPERB Hatch from  20,050
        SUPERB Hatch
        • Style and space redefined
        • Our flagship family executive
        • Auto Express 'Best Famil​​y Car' 2017
        • boot space625l /1760l
        • up to0mpg
        • from0g/km
      • SUPERB Estate
        SUPERB Estate from  21,330
        SUPERB Estate
        • The most spacious and com​​fortable ŠKODA yet
        • Our flagship family executive
        • What Car? 'Best Estate Car' 2018
        • boot space660l /1950l
        • up to0mpg
        • from0g/km
  • Karoq
  • Kodiaq

ŠKODA - Customer promise

​As always we are working to ensure your happiness and here's how we intend to do it...

Care and consideration for you and your car

 

We will:

 

  • Work competently and in your best interests
  • Treat you as a valued individual and respect and care for your property.
A flexible and convenient service

We will:
  • Provide flexibility and choice of dates and times for booking and collection
  • Ensure our price will be all-inclusive for the work we agree to undertake
  • Endeavour to diagnose a vehicle defect within 24 hours of the vehicle being presented to us
  • Offer free collection and delivery within a 10 mile radius (up to 20 minutes drive time) for pre-bookings
  • Provide a courtesy car or arrange onward mobility if your vehicle is to be kept overnight
Expertise and attention to detail with no surprises
  
We will:
 
  • Complete the work as agreed with you
  • Always gain your authority if any additional work is required
  • Keep you informed of progress and advise you when your car is ready
  • Complete a complimentary visual health check if your vehicle is left with us and include a professional recommendation of:

    • Any components that require replacing immediately
    • The point at which any part of your car should be re-checked in the near future
    • Check for any warrantable product enhancements recommended by ŠKODA and perform these free of charge
    • Always use genuine ŠKODA parts and accessories
    • Wash your car following a service
A clear explanation of our work
 
We will:
 
  • Ensure our invoice matches the booking price
  • Provide a full explanation of work completed and any charges made
  • Communicate clearly in an open and honest way avoiding jargon
  • Review the vehicle condition report and explain all work completed
  • Where possible, perform a walkaround of the vehicle with you
  • Value your feedback and will encourage you to complete our 'your opinion counts' survey so you can tell us what you liked and how we can improve further