Why we call ourselves 'The manufacturer of happy drivers'

You may have already read this on our site, but we make no apologies for telling you again - 98% of Škoda owners would probably recommend us to a friend (source: 2007 JD Power Customer Satisfaction Survey).

We’re very proud of this stunning stat – especially since the J.D. Power survey is arguably the most comprehensive and respected in the UK. It’s conducted among owners of two to three year old cars and takes into account:

- Quality and reliability

- Vehicle appeal (including performance, design, comfort and features)

- Satisfaction with retailer service

- Ownership costs (fuel consumption, insurance and service/repair).

The JD Power survey is no 'flash in the pan' either. We’ve won an estate car-load of other awards, especially since becoming part of the renowned Volkswagen group.

Apart from the quality and value of our cars, the following story might just sum up why...

A short story of Škoda service

Once upon a time in Perthshire, Scotland, a GP's Škoda was due for its annual service. Trouble was, she lived on a remote island served by a ferry that only sailed every three days – and she couldn't leave her patients for that long. Undeterred, the retailer on the mainland sent a technician across the water, armed with his tools and a tent. The technician serviced the car, then spent the next three days touring the island and camping under the stars until the ferry returned to take him back again!

This little story may be a little out of the ordinary, but the attitude of the Škoda retailer – and the technician - isn't. And we have a UK network of over 130 retailers, who are just as dedicated to looking after our drivers.

Perhaps it's no wonder Škoda owners are happy with us...