• Citigo
      • Citigo 3 Door
        Citigo 3 Door from  8,635
        Citigo 3 door
        • ​Our smart city car​​​​​​​​​
        • Big on quality and value for money
        • A generous, flexible interior space
        • boot space251l /951l
        • up to0mpg
        • from0g/km
      • Citigo 3 Door Monte Carlo
        Citigo 3 Door Monte Carlo from  11,170
        Citigo 3 Door Monte Carlo
        • ​170​​​​​​​​15-inch Auriga black alloy​ wheels​
        • Lowered suspension
        • ​Front and rear spoiler​​​​​​
        • boot space251l /951l
        • up to0mpg
        • from0g/km
      • Citigo 5 Door
        Citigo 5 Door from  8,985
        Citigo 5 door
        • Our smart city car​​
        • Big on quality and value for money
        • A generous, flexible interior space
        • boot space251l /959l
        • up to0mpg
        • from0g/km
      • Citigo 5 Door Monte Carlo
        Citigo 5 Door Monte Carlo from  11,520
        Citigo 5 Door Monte Carlo
        • ​​​​​​​​​​15-inch Auriga black alloy wheels​​​​​​​​​
        • Lowered suspension​​
        • ​​Front and rear spoile​r​​
        • boot space251l /959l
        • up to0mpg
        • from0g/km
  • Fabia
      • Fabia Hatch
        Fabia Hatch from  11,295
        Fabia Hatch
        • ​​​​The next step in ŠKODA’s design language
        • ​​Outstanding interior space
        • ​​​Become the designer with our Colour Concept
        • boot space330l /1150l
        • up to0mpg
        • from0g/km
      • Fabia Estate
        Fabia Estate from  13,175
        Fabia Estate
        • ​​​The next step in ŠKODA's design language​
        • Available with a host of ‘Simply Clever’ solutions
        • ​Up to 1,395 litres of boot space​​​
        • boot space530l /1395l
        • up to589mpg
        • from88g/km
      • Fabia Monte Carlo
        Fabia Monte Carlo from  16,100
        Fabia Monte Carlo
        • ​​​​​​​​​16" Italia black alloy wheels

        • ​LED daytime running lights
        • ​Pan​oramic glass roof
        • boot space330l /1150l
        • up to0mpg
        • from0g/km
  • Rapid
      • Rapid
        Rapid from  15,345
        Rapid
        • ​​​​​​Our new family car​​​​​​​
        • Hatchback body style with fantastic interior space
        • Up to 1490 litres of boot space
        • boot space550l /1490l
        • up to0mpg
        • from0g/km
  • Rapid Spaceback
      • Rapid Spaceback
        Rapid Spaceback from  14,410
        Rapid Spaceback
        • ​​Dynamic and fresh design​
        • Spacious passenger leg room and boot
        • ​​Up to 1,380 litres of boot space
        • boot space415l /1380l
        • up to0mpg
        • from0g/km
  • New Octavia
      • New Octavia Hatch
        New Octavia Hatch from  17,195
        New Octavia Hatch
        • ​​​​​​​​​All-new bold exterior design
        • Now available with enhanced driver assistance systems
        • ​Its spacious, premium interior makes it perfect for families
      • New Octavia Estate
        New Octavia Estate from  18,395
        New Octavia Estate
        • ​​​​​​​​The hugely spacious Octavia Estate has never felt more agile​
        • Filled with the latest technology and connectivity
        • ​Available with enhanced driver assistance systems
      • New Octavia Scout
        New Octavia Scout from  26,685
        New Octavia Scout
        • ​​​​​​​​​Features a rugged new design
        • ​​Offers practicality and uncompromising performance
        • ​​Available with the latest technology and connectivity​
      • New Octavia vRS Hatch
        New Octavia vRS Hatch from  25,185
        New Octavia vRS Hatch
        • ​​​​​​​​​Showcases a dynamic new design
        • ​​The perfect combination of space, pace and power
        • ​​Available with enhanced driver assistance systems​
      • New Octavia vRS Estate
        New Octavia vRS Estate from  26,385
        New Octavia vRS Estate
        • ​​​​​​​Showcases a dynamic new design
        • ​​The perfect combination of space, pace and power
        • ​​Available with the latest technology and connectivity​
  • Superb
      • Superb Hatch
        Superb Hatch from  20,050
        Superb Hatch
        • Style and space redefined
        • Our flagship family executive
        • ​​Auto Express 'Best Famil​​y Car' 2015​
        • boot space625l /1760l
        • up to0mpg
        • from0g/km
      • Superb Estate
        Superb Estate from  21,330
        Superb Estate
        • ​​​ The most spacious and co mfortable ŠKODA yet

        • Our flagship family executive
        • Auto Express 'Best Family Car' 2015
        • boot space660l /1950l
        • up to0mpg
        • from0g/km
  • Yeti
  • Kodiaq
      • Kodiaq
        Kodiaq from  21,765
        Kodiaq
        • ​​Our first car to offer seven seats
        • Design, space, functionality and connectivity​​​ combined
        • Best large SUV - WhatCar? Car of the Year 2017 awards​

Latest Update

We would like to reassure our customers that we continue to work with the relevant approval authorities to ensure the release of technical measures for vehicles requiring the EA 189 service action.

Although technical measures have been ratified by the relevant type approval authority, each model and engine derivative must go through testing prior to the technical measure being released.

What is happening now?

As of the 1 November 2016, Volkswagen Group UK has received approval to release technical measures for over 475,000 affected vehicles.

The number of vehicles receiving approval will continue to increase as technical measures are developed, tested and approved by the relevant transport authorities. The process is complex, with multiple models, engine variants and gearbox configurations, but please be assured that we continue to work to release the technical measures for the remaining affected vehicles.

When will the technical measure be available for my vehicle?

Our intention is to release technical measures for all remaining vehicles with an outstanding EA 189 service action throughout November or December 2016. Implementation of these technical measures will however continue into 2017 via our Authorised Repairer network.

Is my vehicle safe to drive?

Yes. You’ll be reassured to hear that independent testing authorities have confirmed that there will be no negative impact on engine performance, maximum torque, fuel consumption, noise and CO2 emissions as a result of having this update applied.

In addition, all vehicles requiring the EA 189 service action remain safe and roadworthy.

All ŠKODA vehicles with EU6 engines are not affected.

Do I need to do anything?

If you have received a letter from us asking you to book your vehicle in for the EA 189 service action, you can find your nearest ŠKODA retailer at skoda.co.uk/find-a-retailer.

If you are yet to hear from us that the technical measure for your vehicle has been released, no action is required from you at this time.

Once the specific technical measure for your vehicle is released, we will write to you directly with details of how to book your vehicle in for this service action.

The registered keeper details for our mailings are provided by the DVLA. If you are no longer the owner of this vehicle you must inform the DVLA of the new owner’s details or if the vehicle has been scrapped or written off.

Information on how to do this can be found at www.gov.uk/browse/driving/number-plate.

How can I stay updated with progress?

To check the status of your vehicle or to see if a technical measure has already been made available for your vehicle, please follow the link below. All you need to do is enter the VIN (Vehicle Identification Number) for your vehicle; the tool will then provide an update as to the status of your vehicle.

We hope that our self-service tool answered all of your questions; however, should you have any more then please contact our dedicated Diesel Hotline. We'll be pleased to help you.

Please find the contact details below:

ŠKODA : 0800 298 6839

Opening hours: Monday to Sunday 8am - 8pm.

You can also find answers to some frequently asked questions by visiting our FAQ section.

Further information

We can only provide information about ŠKODA vehicles, please visit the relevant brand website by clicking the relevant logo below for updates about other Volkswagen Group UK brand.