ŠKODA tops the J.D Power Vehicle Dependability Study for second year

13/07/2016
​Milton Keynes: It’s official: ŠKODA ranks as the top automotive brand in the UK for vehicle dependability. The Czech manufacturer has recorded back-to-back victories in the J.D. Power UK Vehicle Dependability Study (VDS) – with two models topping their sector for quality and reliability.

The study, now in its second year, measured problems experienced during the past 12 months by original owners of vehicles in the UK after 12-36 months of ownership. The findings were based on responses from more than 13,000 owners of 2013-2015 models.

J.D. Power examined 177 problem symptoms across eight categories: engine and transmission; vehicle exterior; driving experience; features/controls/displays (FCD); audio/communication/entertainment/navigation (ACEN); seats; heating, ventilation and cooling (HVAC); and vehicle interior. Overall dependability was determined by the number of problems experienced per 100 vehicles (PP100), with a lower score reflecting higher quality.

ŠKODA ranked the highest for vehicle dependability with a score of 66 PP100 – an even better result than the brand recorded in 2015 and 13 points clear of its nearest rival. The overall industry average was 113 PP100.

The 2016 survey also studied vehicle dependability in key sectors and, once again, ŠKODA models were at the top. The Fabia was ranked at the most dependable car in the Small Car category, while the Yeti finished top of the Compact SUV sector. The Octavia also performed well, finishing second in the Compact Car category.

Volkswagen
New vehicles with EU6 engines currently available not affected.
All petrol models, as well as V6 TDI and V8 TDI models unaffected.
Technical solutions being developed and will be presented to responsible authorities before end of October.
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