ŠKODA named as the UK’s most dependable car brand by JD Power

ŠKODA named as the UK’s most dependable car brand by JD Power

12/08/2015
ŠKODA has been named as the UK’s most dependable brand in a new JD Power study. The inaugural 2015 UK Vehicle Dependability Study (VDS) asked owners to report problems with their new cars – from serious breakdowns to troublesome in-car entertainment issues. Once analysed, the results gave ŠKODA a clear victory, with the brand comprehensively outscoring luxury brands.

Milton Keynes, 12 August 2015 –The study, which focused on new cars registered between April 2012 and March 2014, used owner data to generate an overall dependability score for each brand. ŠKODA’s score of 77 was the lowest in the entire survey, with the Industry Average for 2015 recorded as 114.

Every ŠKODA in the survey performed better than the industry average, with the Fabia ranked as the third most dependable car in the Small Car category.

Commenting on the survey, Alasdair Stewart, Director, ŠKODA UK said: “This result perfectly illustrates ŠKODA’s passion for delivering quality and dependability. As this study shows, our build quality is the envy of the industry, and I’m delighted that this has been recognised. We’re always striving to improve quality and reliability, and we hope that this will be repeated in future studies.”

Following the JD Power report findings, UK Consumer organisation Which? has also named ŠKODA as a firm favourite with owners. The organisation’s 2015–2016 Car Guide named the Superb and the Yeti as the most satisfying cars to own in the estate and SUV classes, achieving owner satisfaction ratings of 96 per cent and 93 per cent respectively.

ŠKODA has won numerous industry and media awards for customer satisfaction and has been in the JD Power top ten for more than 20 years in a row. The brand has also been named Best Manufacturer in the Auto Express Driver satisfaction survey three times in the past four years; with the ŠKODA Yeti recording the survey’s highest ever score for customer satisfaction.

​ŠKODA is piloting a new approach to selling used cars to make the process more personable and more informative to customers.
The ŠKODA Superb is celebrating its 15th anniversary: Since the first ŠKODA Superb in 2001, the traditional Czech manufacturer has produced around 900,000 vehicles of all three Superb generations. Since March 2015, more than 100,000 of these have been produced in the current third generation, which has successfully established itself in the automotive mid-class.
​​UK prices and specifications for the all-new ŠKODA Kodiaq have been announced ahead of its showroom debut early next year. ŠKODA’s first ever seven-seater SUV will start from just £21,495 (OTR) when ordering starts in November, and will be available from launch in four trim levels, five engine options, two and four-wheel drive, and a choice of manual or DSG gearboxes.​
​An expedition led by renowned British adventurer Alastair Humphreys is set to answer the question that has vexed explorers for centuries – does the Yeti exist? The adventure, which begins early next month, is backed by ŠKODA UK and will see a fleet of Yeti cars drive high into the Bhutan mountains to visit areas where sightings have been made.
​Winter may be approaching, but ŠKODA retailers across the country have launched a range of finance deals to keep the summer holiday spirit going. Thanks to low rate PCP finance, no minimum deposit and up to £2,000 of deposit contributions, ŠKODA's range of award-winning cars are now even more affordable. 
The recent world premiere of the new Kodiaq SUV may signal the start of ŠKODA’s broader SUV campaign, but the ŠKODA Yeti – the brand’s first SUV – is enjoying a rise in popularity. Now in its seventh production year, debuting in 2009, the ŠKODA Yeti has been one of the most successful compact SUVs ever.