Milton Keynes, 12 August 2015 –The study, which focused on new cars registered between April 2012 and March 2014, used owner data to generate an overall dependability score for each brand. ŠKODA’s score of 77 was the lowest in the entire survey, with the Industry Average for 2015 recorded as 114.
Every ŠKODA in the survey performed better than the industry average, with the Fabia ranked as the third most dependable car in the Small Car category.
Commenting on the survey, Alasdair Stewart, Director, ŠKODA UK said: “This result perfectly illustrates ŠKODA’s passion for delivering quality and dependability. As this study shows, our build quality is the envy of the industry, and I’m delighted that this has been recognised. We’re always striving to improve quality and reliability, and we hope that this will be repeated in future studies.”
Following the JD Power report findings, UK Consumer organisation Which? has also named ŠKODA as a firm favourite with owners. The organisation’s 2015–2016 Car Guide named the Superb and the Yeti as the most satisfying cars to own in the estate and SUV classes, achieving owner satisfaction ratings of 96 per cent and 93 per cent respectively.
ŠKODA has won numerous industry and media awards for customer satisfaction and has been in the JD Power top ten for more than 20 years in a row. The brand has also been named Best Manufacturer in the Auto Express Driver satisfaction survey three times in the past four years; with the ŠKODA Yeti recording the survey’s highest ever score for customer satisfaction.
ŠKODA customers are the happiest car owners in Britain, according to the UK's largest independent automotive customer satisfaction survey, Driver Power. The brand secured an incredible gold rush of awards in the Driver Power 2017 New Car Survey with the Superb and Yeti proving to be the star performers, taking first and second place in the overall Car of the Year ranking. The duo also took top honours in their respective segment categories, outscoring the competition in the survey's individual vehicle attribute sections. In total, ŠKODA was awarded 10 Gold, Silver and Bronze awards.
ŠKODA UK has launched its first online showroom. Customers can access the ŠKODA Live Tour on their computer, tablet or smartphone – and gain the showroom experience at a time and place that suits them. ŠKODA Live Tour instantly connects the customer to a ŠKODA Product Host by an internet video link, who takes them into the Live Tour showroom and introduces the ŠKODA models.
ŠKODA’s new compact SUV is called the KAROQ. The name and its spelling originate from the language of the Alutiiq, an indigenous tribe who live on an island off the southern coast of Alaska. For the name of the new compact SUV, ŠKODA has drawn on the spelling of the ŠKODA KODIAQ and in doing so, has created a consistent nomenclature for the brand’s current and future SUV models. The ŠKODA KAROQ will be introduced to the public for the first time in Stockholm on 18 May and represents a further milestone in ŠKODA’s SUV campaign.
© ŠKODA AUTO a.s. 2018