ŠKODA named as the UK’s most dependable car brand by JD Power

ŠKODA named as the UK’s most dependable car brand by JD Power

12/08/2015
ŠKODA has been named as the UK’s most dependable brand in a new JD Power study. The inaugural 2015 UK Vehicle Dependability Study (VDS) asked owners to report problems with their new cars – from serious breakdowns to troublesome in-car entertainment issues. Once analysed, the results gave ŠKODA a clear victory, with the brand comprehensively outscoring luxury brands.

Milton Keynes, 12 August 2015 –The study, which focused on new cars registered between April 2012 and March 2014, used owner data to generate an overall dependability score for each brand. ŠKODA’s score of 77 was the lowest in the entire survey, with the Industry Average for 2015 recorded as 114.

Every ŠKODA in the survey performed better than the industry average, with the Fabia ranked as the third most dependable car in the Small Car category.

Commenting on the survey, Alasdair Stewart, Director, ŠKODA UK said: “This result perfectly illustrates ŠKODA’s passion for delivering quality and dependability. As this study shows, our build quality is the envy of the industry, and I’m delighted that this has been recognised. We’re always striving to improve quality and reliability, and we hope that this will be repeated in future studies.”

Following the JD Power report findings, UK Consumer organisation Which? has also named ŠKODA as a firm favourite with owners. The organisation’s 2015–2016 Car Guide named the Superb and the Yeti as the most satisfying cars to own in the estate and SUV classes, achieving owner satisfaction ratings of 96 per cent and 93 per cent respectively.

ŠKODA has won numerous industry and media awards for customer satisfaction and has been in the JD Power top ten for more than 20 years in a row. The brand has also been named Best Manufacturer in the Auto Express Driver satisfaction survey three times in the past four years; with the ŠKODA Yeti recording the survey’s highest ever score for customer satisfaction.

ŠKODA has announced phenomenal half year figures for True Fleet – with a growth of 16.1% year-on-year.
ŠKODA has continued to grow in the first half of the year. The long-established Czech brand recorded 585,000 deliveries to customers worldwide in the first six months – thus surpassing last year’s record result by 2.8 per cent (January to June 2016: 569,400 vehicles). 105,200 deliveries in June are also an all-time peak in sales (June 2016: 98,800 vehicles). Positive development in the core market, Europe, and a two-digit rise in deliveries in Russia contribute to the record result, as do the significant increases in deliveries for the ŠKODA FABIA and SUPERB model ranges. With 27,100 deliveries since February, the new ŠKODA KODIAQ SUV is having a successful start in markets worldwide.
ŠKODA UK has launched petrol engine variants of the highly popular Octavia and Superb SE Tech models for fleet customers. Cost, practicality and safety are key components in the make-up of the models, designed with business customers in mind.
Where would you go with £500 worth of free fuel? The seaside? The big city? The countryside? That’s the question ŠKODA buyers will be asking themselves if they take advantage of the brand’s Big Event offer that runs from 4-17 July. That’s because customers ordering a new Citigo, Fabia, Rapid, Rapid Spaceback, Octavia, Yeti or Superb during the Big Event promotion period will receive a £500 fuel voucher that will allow them to enjoy their first unforgettable miles ‘on the house’.
Following record sales performance for ŠKODA fleet over the past year, two senior appointments have been made to continue the growth of True Fleet. Matt Hattersley has been appointed as national fleet sales manager and James Watson as regional contract & leasing manager for the south.
ŠKODA is upgrading the smallest member of its model range. The ŠKODA CITIGO is being launched with three or five doors and many new design, technology and equipment features. The city car stands out in the crowd. The front, side and rear sections display precise shapes, defined edges and smooth surfaces. Instantly recognisable as an attractive, modern and practical city runabout. The ŠKODA CITIGO embodies modern technology and modern urban mobility.