Can I go to a non Škoda retailer for servicing?

Can I go to a non Škoda retailer for servicing? You are of course free to choose where you have your vehicle serviced. However, we would always recommend that a Škoda Retailer is used as they receive full training in the servicing of Skoda vehicles and are kept up-to-date with technical information. Having a service completed at a non-franchised retailer will not in itself invalidate the warranty. However, should any difficulty arise that is deemed to be as a direct result of incorrect/incomplete servicing, any remedial work required would not be covered under your new vehicle warranty.

Can Škoda supply me with a courtesy vehicle while my car is being serviced?

Can Škoda supply me with a courtesy vehicle while my car is being serviced? All Škoda retailers operate courtesy cars, however, they are subject to availability and prior appointment. To find out about availability, contact your local retailer.

How frequently should I get my car serviced?

The service requirements will vary depending upon the model and engine. Fabia and Roomster models require a lubrication service at 10,000 miles and an inspection at 20,000 miles or 12 months whichever is sooner. All new Octavia and Superb models can operate on either a fixed or a variable servicing regime. On variable servicing, intervals are determined by driving styles and conditions of use. The on-board computer will indicate when a service is required which could be up to approx. 20,000 miles for petrol engines, 30,000 miles for 4 cylinder diesel and 24,000 miles for V6 diesel. Further information may be found in the Service Schedule contained within the vehicle document wallet or by contacting your local retailer. All franchised retailers can fulfil your warranty and servicing requirements. To find your local retailer please click here.