Some really helpful people
Association of Car Fleet Operators
www.acfo.org
The website of the fleet managers’ association offers news,
fleet management advice, contact information for key personnel and
details of resources for members.
British Vehicle Rental and Leasing Association
www.bvrla.co.uk
The BVRLA website carries a vast amount of useful information on
all aspects of rental, leasing and fleet management for
passenger
Society of Motor Manufacturers and Traders
www.smmt.co.uk
The SMMT represents the UK motor industry, and the website
includes information such as vehicle sales data, consumer advice,
recall details and a supplier directory.
Retail Motor Industry Federation
www.rmif.co.uk
A resource for fleet operators offering information on
accredited dealers, servicing, fuel and codes of practice, as well
as an arbitration service for disputes.
Financial Ombudsman Service
www.financial-ombudsman.org.uk
A wholly independent service set up by Parliament to act as an
arbitrator in financial disputes including insurance and
credit/leasing agreements.
Vehicle Licensing Online
www.vehiclelicence.gov.uk
The site answers commonly-asked questions and enables you to
apply for a Vehicle Excise Duty disc online or find out what DVLA
records are held for individual vehicles.
Department for Transport
www.dft.gov.uk
News, speeches and information from the Department for Transport
and its ministers, as well as consultations and campaigns currently
being undertaken.
Finance & Leasing Association
www.fla.org.uk
The body which represents organisations offering credit and
leasing. The site also gives customers impartial advice and sets
out financial codes of practice.
Vehicle Certification Agency
www.vca.gov.uk
The website of the agency that gives type approval for new
vehicles also contains a database of official CO2 and MPG figures
for all cars on sale in the UK.